FULL COVERAGE Return/Exchange Policy.
We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
Like the picture is misprinted, the thread comes off, etc. (We will only exchange the item(s) for the same product, or the item(s) of equal or lesser value.)
Non-refundable
Refunds cannot be given if the fault is a result of your own actions such as product misuse, you submitted the wrong shipping address on the order, uploaded a low-resolution image, or selected the wrong size product.
Our guaranty
We provide buyers with quality personalized products before shipping and will re-check the quality and accuracy of each item, to provide you with tailored gifts.
If your order has a quality problem, you can return it in its new condition and original packaging for a timely replacement or immediate full refund.